eBay Fraud Increased Sharply in 2020 | Free Antivirus Software

eBay, the global marketplace dwarfed by Amazon in recent years, revived in Q2 2020. Spurred on by a seismic shift in consumer behavior, eBay's rebirth included a 29 percent increase in gross merchandise value in the second quarter. In the same quarter, a 54% increase in eBay Unique Phishing URLs, placing eBay on the list of the top 20 brands counterfeited in phishing attacks for 2020. 


eBay Fraud | Free Antivirus Software


The eBay Boom in 2020 


The coronavirus turned every industry upside down in 2020. Global lockdowns and quarantine measures stopped personal shopping and led to a long-term scarcity of resources. Consumers rushed to e-commerce platforms to stock up on goods. 


After five consecutive quarters of declining numbers in the US, eBay was able to grow again in the second quarter of 2020 with a 35 percent increase in gross goods value. Worldwide, eBay added eight million new active buyers in the second quarter. eBay responded to the shift with several measures aimed at keeping younger consumers happy, including the introduction of a dark mode feature and a range of socially responsible efforts. 


Amazon, whose market share of 37 percent eclipses eBay's 4 percent, won the e-commerce war in 2020. eBay is not an Amazon, but its upward trend in 2020 has caught the attention of cybercriminals. 


The Coronavirus Sparked an Onslaught of eBay Scams 


The shortage of personal protective equipment in 2020 sparked scammers around the world. Corona emails advertising face masks and other personal protective equipment made the rounds in March. A protective equipment scam was reported on eBay in April. Also in April, eBay removed 500,000 fraudulent coronavirus drug listings. 


In May, eBay users reported an increasing number of refund requests in which scammers claimed their items were lost, damaged, or important parts were missing. eBay users warned about the scams on forums, and many of them suffered not only their wallets but also their reputations due to the onslaught of fake refund requests. 


eBay Phishing Scams


In the wake of the coronavirus scams, an increase in phishing emails worldwide, from 16.3 million in March to 42.3 million in April. At around the same time, eBay phishing increased sharply. 


eBay, which was not on the Most Counterfeit Brands of the Year list in 2019, ranked 5th in 2020. In Q2, 1,579 unique eBay phishing URLs were detected. In the third quarter, the number of URLs rose to 2,424. The term Unique Phishing URL refers only to the URL and not to the number of phishing emails that contain that URL, which can range in the hundreds to thousands. 

An innovative eBay scam that surfaced in 2020 involved used cars, motorcycles, and RVs. All over the US, Corona has lured buyers into buying used cars without first inspecting the cars. In the fraud, the vehicles were advertised on eBay and Facebook Marketplace. After contacting the sellers, victims received eBay phishing emails instructing them to complete their purchases using eBay gift cards.

Thousands of offers appeared on eBay in a single week in May, with many fraudulent offers being copies of legitimate ads. A fraudulent ad for a motorhome was reportedly viewed 45,000 times on eBay. 

Current Events Inspired Targeted Attacks in 2020 


Corona created a huge hustle and bustle that moved markets, unbalanced companies, and, in the case of eBay and other brands, led to an unexpected streak of luck. Cyber ​​criminals kept a close eye on the situation and made every endeavor to target several reputable brands and their users. For the full list of the top 20 brands counterfeited in phishing attacks, as well as the phishing trends that defined the year, see our Phishers' Favorites 2020 Year In Review report.


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